Office automation is no longer just about connecting a multifunctional printer to an office network. The real power available to businesses is to integrate their telephony, printing, scanning, networks and computer systems. All of these systems can be incorporated effectively, adding substantial value to the business.
For many years, telephony used to be provided as a stand-alone by South Africa’s parastatal, Telkom. So too were printers, as was networking. Now all these vital aspects of business infrastructure have been integrated successfully.
Now, for example, one can link employees’ mobile devices to the company’s PABX system. This enables staff to use their cellphones through the PABX, and route calls to different extensions, and even different company branches. Now, employees can access the printer remotely, thanks to all this connectivity. Companies can effectively manage all the printing, copying, scanning, internet usage and calling, and be billed per user in a business, giving them so much more control than they’ve ever had before.
Business owners and financial directors are able to establish how much time each person spends on the phone and on Facebook, for instance. They can see which person makes colour copies, and how many copies the person makes per month. They can establish whether this colour printing is necessary or wasteful. All this makes it so much easier to identify which employees are productive, and why certain employees are more productive than others, as well as how costs can be saved, and where the expenditure is greatest.
Connecting all these applications through any of the media platforms, either by means of cabling or wirelessly, is currently available, and can be applied across different branch infrastructures too. Office integration works best when you have a single supplier such as Trunuty who can supply these different products and ensure that they work together. A one-stop shop, as it were, is most likely to offer clients a seamless solution.
As Trunuty owns this infrastructure, the team is able to ensure that for instance if Vodacom is the mobile service provider being used, the company gets the best rates across ALL networks. All this lateral thinking is part of the total package offered by Trunuty.