The VoIP Router converts your outgoing telephone system calls into data that zips through your high-speed Internet connection (just like email but in real time). It comes out at the other end just like a regular telephone call. The person that you call will not be aware that you are not using a regular telephone system since it will sound just like a regular telephone line.

What is VoIP and how does it work?

The technology behind VoIP is not new. It is easy to understand and there are a few basic steps that are followed each time you make a VoIP call.

  • You place your call by dialing a telephone number to any normal telephone number anywhere in the world.
  • A connection between you and the dialed number is then established.
  • As you talk into your telephone handset your voice is converted into digital data by your telephone system.
  • This data is then transmitted across the connection that you have already established by dialing the other parties telephone number.
  • The data is routed across the Internet using the same standard computer language that the Internet uses – which is called Internet Protocol (all computers connected to the Internet understand and use this language to communicate).
  • The data that was your voice is reconstituted on the other side into normal analogue sound that human beings understand.

It is easy to see why the technology is called Voice Over Internet Protocol!

How reliable is VoIP?

VoIP is an always on always available telephone service. As long as your Internet connection is working the ‘telephone system’ will also be working. Therefore VoIP is as reliable as any telephone system on offer from a normal telephone operator network (such as Telkom and Neotel).

You will be able to make calls at any time from any place to anywhere. Furthermore because it is a paid for service on a demand usage basis – YOU decide when you want to place a call – the network is geared to having excess capacity to cater for upsurges in demand for the service. As the service load increases the network makes more guaranteed capacity available.

You will be able to make as many calls at whatever time you like to wherever you like without hassle or reliability issues.

Advantages of VoIP

Of course, it all boils down to one question: how does all this new technology benefit you? The answer is simple and it is good news.

  • VoIP costs less than traditional telephone systems, such as Telkom and Neotel
  • VoIP has many more features, and they are virtually free of charge. In addition you don’t have to change your existing telephones
  • In order to access the internet for voice calls you will need a device which converts a basic analogue telephone system signal to a Voice over Internet Protocol (VoIP) voice signal
  • Receive revenue on all incoming calls made to your organization

How much bandwidth will I need?

VoIP uses approximately 30 kb/s for crystal clear voice communication. A typical dialup connection connects at 56 kb/s and ISDN at 6 kb/s. The slowest ADSL connection is currently 192 kb/s and the fastest is 1024 kb/s. Most wireless broadband offerings from Sentech and iBurst range from 256 to 512 kb/s.

Complimentary Assessment Service

Complimentary Assessment Service

In order for you to get the benefits of the new world of communication technology and telephone systems, you need an independent partner that can look across the different brands and solutions on the market and propose a solution ideally suited for your specific business. Trunuty is such a business and we invite you to make use of our free “no-obligations” Assessment Service whereby we identify your real needs and then present you with viable options for your business.
Book your Assessment